Why can't I delete Douyin product reviews? How to modify it?

php editor Baicao will introduce to you today how to delete and modify Douyin product reviews. On the Douyin platform, deleting product reviews is not a simple operation, but we can do it with some tricks. At the same time, if you need to modify the published evaluation, there are also certain methods of operation. This article will explain in detail how to delete and modify product reviews on Douyin, so that you can easily deal with various situations.

1. Why can’t I delete Douyin product reviews?

To be clear, Douyin’s product review deletion function exists, but it has some limitations. According to Douyin's regulations, product reviews can only be deleted under the following circumstances: the review has nothing to do with the product, the content of the review violates regulations, the review involves privacy, etc. If your review meets the above conditions, then you can try to delete the review.

2. How to correct a negative review accidentally given on Douyin?

Sometimes after we purchase a product, we may give a wrong evaluation due to some reasons, which brings some trouble to merchants and other consumers. So, if we accidentally give a negative review, can we modify it? The answer is yes.

Method 1: Modify the evaluation directly

Open Douyin APP and enter the personal homepage.

Find the "My Orders" option on your personal homepage and click to enter.

Find the corresponding order in the order list and click to enter the order details page.

Find the evaluation of the corresponding product on the order details page and long press the evaluation content.

Modify the evaluation content, you can change the negative evaluation to a positive or neutral evaluation.

After confirming the modification, resubmit the evaluation.

Method 2: Contact customer service to modify

If you find that you cannot achieve the expected results by directly modifying the evaluation, or you want to make more complex modifications to the evaluation, then you can contact Douyin Contact customer service to modify the review. Find the customer service contact information through the help center of the Douyin APP or the official website, and communicate with the customer service to explain the reasons and needs for the modification. They will help you modify your evaluation based on the situation.

Deleting and modifying Douyin product reviews is an important right for users after purchasing the product, but it also has certain restrictions. If you want to delete the review, you can try to delete it yourself through Douyin APP or contact customer service to delete it. If you accidentally leave a negative review, you can modify it by directly modifying the review or contacting customer service.

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