Where can I check the Douyin store experience score? How to improve the experience score?

php Xiaobian Banana will introduce to you the importance of Douyin store experience points and how to improve them. The experience score of a Douyin store is evaluated through comprehensive factors such as the store's service quality and user reviews, which directly affects the store's exposure and credibility. If you want to improve experience points, you can improve service quality, actively respond to user feedback, and improve product quality. At the same time, we regularly pay attention to changes in experience scores, adjust business strategies in a timely manner, continue to optimize user experience, and help improve store performance.

1. Where can I check the Douyin store experience score?

Log in to your Douyin account and open the Douyin App. After entering Douyin, click "Me" in the bottom navigation bar, and then find the "My Store" option at the top of the page. After clicking to enter the store homepage, you can see your store experience score at the top of the page. Experience scores are usually expressed in terms of stars, ranging from 1 star to 5 stars. The higher the star rating, the better the store experience.

On the store homepage, you can also find more information related to experience points. For example, you can click the small arrow next to "Experience Points" to view specific score details. These details include user reviews, product quality, delivery speed, etc., to help you understand how your store performs in the eyes of users.

2. How to improve the experience score?

The experience score of a store is very important to attract more users and increase sales. So, how should we improve the experience score of Douyin stores? Here are some specific suggestions:

Provide high-quality goods and services: The experience score of the store is affected by user evaluations, and user evaluations are related to product quality. closely related to service attitude. Therefore, to improve your experience score, you must first ensure that the products you sell are of high quality and provide accurate and detailed product descriptions and pictures. At the same time, we must actively respond to user inquiries and complaints, solve problems in a timely manner, and provide good after-sales service.

Ensure delivery speed and punctuality of logistics: Fast delivery and on-time delivery are the focus of users when shopping. In order to improve the experience score, ensure that the order is shipped within the specified time, and choose a reliable logistics partner to ensure that the goods can be delivered to the user on time.

Provide personalized recommendations and discounts: recommend suitable products to users based on their interests and purchase records, and provide personalized preferential policies. This can increase user satisfaction and desire to purchase, thereby improving the store’s experience score.

Strengthen store image and brand building: The image and brand of a store affect users' trust and recognition of the store. To improve the experience score, you can enhance the attractiveness and popularity of the store by optimizing the design of the store page, producing exquisite promotional materials, and actively participating in the Douyin community.

Through the introduction of this article, I believe you already know how to check the experience score of Douyin stores and how to improve the experience score. Monitoring and improving your store’s experience score is crucial to attracting more users and increasing sales. I hope these suggestions can help you run a more attractive and high-quality store on the Douyin platform!

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