It is a very common problem that the SIM card of Apple mobile phone is locked, which troubles many users. When encountering this situation, users can try to solve the problem by contacting the operator or going to the local business office. In addition, you can also seek help by calling the customer service hotline or on the official website. If the above methods cannot solve the problem, users can also consider replacing the SIM card with a new one. In short, the key to solving this problem is to communicate and seek help in time. I believe the problem will be properly handled soon.
Answer: Use the PUK code to unlock, replace the SIM card, restore factory settings, and contact Apple’s official customer service.
1. Use PUK code to unlock
PUK code is the unlock code of PIN code, which generally consists of 15 digits.
If you remember your PUK code, you can directly enter the PUK code to unlock the SIM card.
On your iPhone, open the Settings app.
Click "Cellular Network". Click "SIM Card PIN". Click "Unlock SIM Card".
Enter your PUK code and click "Unlock".
If you forget the PUK code, you can contact your operator to obtain it
2. Change the SIM card
After changing the SIM card, you can reset the PIN code.
3. Restore factory settings
If you don’t want to change the SIM card, you can restore the iPhone to factory settings.
Resetting to factory settings will clear all data on the iPhone, including SIM card information.
On iPhone, open "Settings", click "General", click "Restore", and click "Erase All Content and Settings" to restore factory settings.
4. Contact Apple’s official customer service
If you have tried the above methods but are unable to unlock the SIM card, you can contact Apple’s official customer service for help.
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