How to refund an order on Ctrip? Refund operation guide
php Editor Banana will provide you with a detailed explanation of the operation guide for Ctrip travel refund orders. How to get a refund when travel plans are changed or canceled is a concern for many travelers. Ctrip provides a convenient refund service, but the process may be a little complicated. This guide will introduce you to the specific steps for Ctrip to refund orders, help you easily complete the refund process, and protect your rights.
Ctrip Travel Refund Operation Guide:
1. Ticket refund:
Log in to the Ctrip Travel App, enter "My" - "Order Center" and find the ticket order that needs to be refunded. Click the order to enter the details page, select the "Refund" or "Refund" button, and follow the prompts. Generally speaking, a certain handling fee will be deducted for refunds according to the regulations of the airline. Please check the refund policy for specific refund conditions and handling fees.
2. Hotel refund:
Log in to the Ctrip Travel App, enter "My" - "Order Center" and find the hotel order that needs to be refunded. Click the order to enter the details page, select the "Apply for Refund" or "Cancel Order" button, and follow the prompts. Generally speaking, hotel refunds will deduct a certain handling fee based on hotel policies and booking time. Please check the refund policy for specific refund conditions and handling fees.
3. Train ticket refund:
Log in to the Ctrip Travel App, enter "My" - "Order Center" and find the train ticket order that needs to be refunded. Click the order to enter the details page, select the "Apply for Refund" button, and follow the prompts. Train ticket refunds generally deduct a certain handling fee according to the regulations of the railway department. Please check the refund policy for specific refund conditions and handling fees.
Please note that the refund operation may take a certain amount of time. You can check the specific refund progress on the order details page. If you encounter problems during the refund process, you can contact Ctrip customer service for help. The online customer service entrance can be found in the Ctrip Travel App.
The above is the detailed content of How to refund an order on Ctrip? Refund operation guide. For more information, please follow other related articles on the PHP Chinese website!
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