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How to solve word loading failure? Solution to word crash when opening old document

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Release: 2024-03-13 16:13:05
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php editor Strawberry introduces you how to solve the problem of word loading failure and crash when opening old documents. When using Word, sometimes you will encounter loading failures or opening old documents, causing the program to crash, which brings trouble to work and study. Don't worry, we will provide you with effective solutions to help you easily deal with these problems and make your word operations smoother.

 Repair Method 1 – Repair Microsoft Office Programs

​You must run the Microsoft Office Program Troubleshooter to resolve such issues.

Step 1: Repairing Office programs is easy. To do this, press the Windows icon.

Step 2: Type this directly into the "appwiz.cpl" box.

Step 3: Then, click on “appwiz.cpl” to access it.

How to solve word loading failure? Solution to word crash when opening old document

Step 4: After this, find “Microsoft Office” among all other applications.

Step 5: Just right-click on it and click "Change".

How to solve word loading failure? Solution to word crash when opening old document

Step 6: When the Office installer opens, select the "Quick Repair" option and click "Repair" to start the repair process.

How to solve word loading failure? Solution to word crash when opening old document

Soon, the repair process should resolve the issue. You will see the "Repair Completed!" message on the screen, close everything and start Outlook and test it.

Fix 2 – Disable all Word add-ins

The wrong third-party plug-in can cause Microsoft Word to crash. Therefore, disable each Word add-in and test it.

Step 1: Start Microsoft Word directly.

Step 2: Go to "File" click and open "Options".

How to solve word loading failure? Solution to word crash when opening old document

Step 3: After loading the Word options, switch to the Add-ins tab.

Step 4: Set up COM Add-ins in the Administration section. So, click on "Start" to open the COM add-ins list.

How to solve word loading failure? Solution to word crash when opening old document

Step 5: Once there, make sure to uncheck all add-ons at once.

Step 6: Finally, click "OK".

How to solve word loading failure? Solution to word crash when opening old document

Exit the "Word Options" page. Retry loading the document and test.

Fix method 3 – Repair and open the file

Corruption in the file can cause Word to crash. Therefore, you should repair and open the file.

Step 1: You can only do this from within the Word application. So, start Microsoft Word.

Step 2: After that, click on “File” and then click on “Open”.

Step 3: Select the "Browse" option.

How to solve word loading failure? Solution to word crash when opening old document

Step 4: Browse File Explorer and select the file.

Step 5: Next, click on the drop-down list and select “Open and Repair”.

How to solve word loading failure? Solution to word crash when opening old document

This time, the file will open without crashing Word.

​Check if this helps.

Fix 4 – Try running Word as administrator

You should try running Microsoft Word as an administrator and try loading the document from within the application.

Step 1: It's easy. Just press the "Start" button and type "Word".

Step 2: When you see "Microsoft Word" in the search results, right-click it and click "Run as administrator."

How to solve word loading failure? Solution to word crash when opening old document

After Word loads, try opening the document in question. If Word doesn't crash this time, it's just a permissions-related issue.

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