How to recover the lost Steam mobile token? Steam Appeal Guide

When using the Steam platform, it is a common problem to be unable to log in to the account due to the loss of the mobile phone token. Fortunately, Steam provides an appeal mechanism to help users regain access to their accounts. In this article, PHP editor Xiaoxin will introduce to you the recovery process and appeal guide after the Steam mobile token is lost, so that you can easily solve this problem.

The appeal tutorial is as follows:

1. Enter the Steam customer service page steam customer service

Select the option in the red box

2. Choose the appropriate content according to your own situation.

If your account has been stolen or your password has been lost, generally select the option in the first red box.

3. Select the option in the red box

4. Enter your account name (login ID, not personal nickname), bound email address, or bound mobile phone number, and then click Search.

5. The following picture will appear. You can choose according to your mobile phone token situation.

Situation 1: Mobile token can be used

If the mobile token is still usable, please enter the rescue code on the mobile token page of the mobile app, and then follow the steps to retrieve it.

Situation 2: Mobile token cannot be used

When the mobile phone token cannot be used, the next step will be to try to retrieve it through the bound mobile phone number.

If the previously bound mobile phone number can still be used, just follow the steps to retrieve it via text message verification.

If the previously bound mobile phone number cannot be used, click "I can no longer use this mobile number". Go to the next step.

6. When the mobile phone number cannot be used, Steam will try the email retrieval method.

If the previously bound email address can still be used, just follow the steps to retrieve it through the email address.

If the previously bound email address cannot be used, click "I can no longer use this email address." Go to the next step.

7. When the token, mobile phone number, and email cannot be used to recover the account, directly click on the content in the red box to enter the writing appeal process.

8. After entering the writing appeal process, the content in the red box is the area that must be filled in correctly as much as possible. They will significantly increase the chances of a successful appeal.

Among them, under the column "Please describe the problems you encountered in as much detail as possible", you must write down the problems you encountered completely in Chinese.

​And if you have used Steam recharge card, WeChat payment, Alipay payment, credit card payment, UnionPay payment, etc. to purchase games or recharge your account wallet, be sure to list as many corresponding order numbers at the end as possible. It is also essential to take a screenshot of the corresponding order and upload it through the "Browse File" option.

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