If you encounter an error message when using the printer, such as the operation could not be completed (error 0x00000771), it may be because the printer has been disconnected. In this case, you can solve the problem through the following methods. In this article, we will discuss how to fix this issue on Windows 11/10 PC.
The entire error message says:
The operation could not be completed (error 0x0000771).
The specified printer has been deleted.
To fix printer error The operation could not be completed (Error 0x0000771), the specified printer has been deleted on Windows 11/10 PC, follow the solutions below:
The Print Spool Service helps your computer establish a connection with the printer. Whether it is HP, Canon or any other printer, you must always run the Print Spotify service. However, if this service is interrupted for any reason, you will face such a problem. Therefore, we recommend that you restart the corresponding services. To do this, do the following:
If the startup type changes after clicking the Stop button, it is recommended to select the automatic option.
You may encounter this problem in network printers, and the reason may be that a specific registry value is missing. This value is called RpcAuthnLevelPrivacyEnable and it is used to configure RPC authentication. Therefore it is recommended to check if this value exists. If it doesn't exist, you need to add it manually. You can follow these steps:
Press Win R to open the run prompt.
Enter regedit and click the OK button.
Click the "Yes" button.
Navigate to this path:
HKEY_MAKE_SYSTEMSystemCurrentControlSetControlPrint
Right click to print the new DDE (32-bit) value. >>
Set the name to RpcAuthnLevelPrivacyEnable.
Keep value data as 0.
Close the Registry Editor and restart the computer.
This problem may be caused by a damaged printer driver. Almost all printers come with a specific driver that needs to be installed in order for the printer to be fully functional. If the printer driver is outdated or doesn't work at all, the printer may not be able to establish a connection with the computer. This is why it is recommended to uninstall the existing driver and reinstall the latest version of the driver. It is highly recommended that you download the printer driver from the printer manufacturer's official website.
I hope these solutions are useful to you.
Before troubleshooting any printer error, you need to determine the root cause of the problem. The error message can give you a general idea. You may need to restart the print spool service, update the printer driver, reinstall the driver, check the connection between the printer and the PC, etc. You can also use the printer debugger to troubleshoot common printer errors.
Read: Unable to print file; it opens as 'Save As' instead on a Windows computer
If your printer fails to print every time, you need to check the connection first. The next thing you need to do is check the ink level. While today's printers display instructions, some older printers do not have such an option. However, if these things don't solve your problem, you may want to run a search program or use a Get Help app.
Read: Printer not printing in color on Windows.
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