How to retrieve a lost Douyin account
If you have lost your Douyin account, you can follow the following steps to try to retrieve it:
1. Use your mobile phone number or email address to log in
Try to log in to Douyin using the mobile phone number or email address bound to your account. If you log in successfully, your account has been retrieved.
2. Retrieve it through the Tiktok Help Center
- Open the Tiktok official website: www.tiktok.com
- Click on the upper right corner "Help Center"
- Select "Retrieve Lost Account" under "Account Issues"
- Follow the prompts and fill in the relevant information, including mobile phone number or email, registration time, etc.
- After submitting the application, Douyin official will review the information and assist in retrieving the account
3. Retrieve through user feedback
- Open Douyin App
- Click "Me" in the upper right corner, and then select "Settings"
- Enter "Help and Feedback"
- Select "User Feedback"
- In In the feedback, describe the account loss problem you encountered, and provide detailed information related to the account (such as mobile phone number, registration time)
4. Other methods
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Contact Douyin customer service: You can contact Douyin customer service through the official website or app for assistance.
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Use third-party tools: Some third-party tools can help you retrieve your account through your mobile phone number or other methods, but the reliability of these tools varies from tool to tool.
Note:
- You need to provide true and accurate information when retrieving your account, otherwise it may affect the success rate of account retrieval.
- If your account is banned due to violations, it cannot be retrieved through the above methods.
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