To apply for an Apple Alipay deduction refund, please follow the steps below: Determine the reason for the deduction and contact Apple support; Provide necessary information, such as deduction date, amount, and device information; Submit evidence to support the claim; Wait for Apple's investigation; if it is confirmed that the deduction is unauthorized, Apple will process the refund, which will usually be returned to the Alipay account within 7-10 working days.
How to apply for Apple Alipay deduction and refund
Step 1: Determine the reason for the deduction
- Check your purchase history or bank statement to determine the reason for the charge.
- If you did not authorize the charge, it may be a fraudulent transaction.
Step 2: Contact Apple Support
- Open the Apple support website: https://getsupport.apple.com/
- Select "Apple ID" > "Payments & Subscriptions" > "Unauthorized Purchases"
- Click the "Report a Problem" button
Step 3: Provide Required information
- Provide the date and amount of the deduction.
- Indicate that you believe this is an unauthorized purchase.
- Provide information about the device used for purchase (such as iPhone or Mac).
- Submit evidence to support your claim, such as receipts or email confirmations.
Step 4: Wait for Apple to Investigate
- Apple will review your claim and investigate the situation.
- During the investigation, you may not be able to access the charged application or service.
Step 5: Process Refund Request
- If Apple confirms that the charge was unauthorized, they will process the refund.
- Refunds will usually be returned to your Alipay account within 7-10 working days.
Important:
- When reporting an unauthorized purchase, please provide as many details as possible.
- Keep evidence to support your claim.
- If you suspect fraud, please contact your bank and local law enforcement immediately.
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