Reasons and solutions why Douyin Monthly Payment cannot be used: The monthly payment function is not activated: Activate "Douyin Monthly Payment". Real-name authentication failed: Perform real-name authentication. Insufficient credit score: Pay your bills on time and avoid overdue payments to improve your credit score. The account is frozen: Contact Douyin customer service to unfreeze the account. The device does not support it: Check whether the device meets the requirements. Network problems: Check whether the network is stable. Abnormal payment method: Make sure the payment method is valid and bound. The order amount is too high: Check whether the order amount exceeds the limit. The product does not support monthly payment: Check the product details to see if it supports monthly payment. System failure: Wait patiently for system repair.
What should I do if the Douyin monthly payment cannot be used?
Cause and solution:
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#The monthly payment function is not activated: Open Douyin and click "Me" in the lower right corner ”, select “Wallet” and click “Service”, find “Douyin Monthly Payment” and click “Activate”.
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Real-name authentication failed: Douyin Monthly Payment requires real-name authentication, please click "Me" > "Settings" > "Account and Security" > "Real-name Authentication" for authentication .
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Insufficient credit score: Douyin monthly payment is based on the user's credit score. If the credit score is too low, the monthly payment may not be used. You can improve your credit score by paying your bills on time and avoiding overdue payments.
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Account frozen: If your Douyin account is frozen, you will not be able to use the monthly payment function. Please contact Douyin customer service to unfreeze your account.
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Device not supported: Douyin Monthly Payment only supports some devices, please check whether your device meets the requirements.
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Network problems: Unstable or slow network may cause the monthly payment to be unavailable.
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Payment method exception: Please make sure your payment method is valid and bound.
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The order amount is too high: Douyin monthly payment has a quota limit. If the order amount exceeds the limit, monthly payment cannot be used.
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Products do not support monthly payment: Not all products support Douyin monthly payment, please check the product details to see if monthly payment is supported.
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System failure: If none of the above reasons apply, it may be caused by a system failure. Please be patient and wait for the repair.
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