Why the number you dialed cannot be connected?

Common reasons for failure to connect include: line failure, operator problems, receiving end problems, equipment errors and wrong numbers. It is recommended to take the following steps to troubleshoot: check the balance and service status, try calling from another number, restart the phone, contact the operator to troubleshoot the line, and confirm that the recipient's phone is in normal condition.

The reason why the call you dialed cannot be connected

When you make a call, the message "Cannot be connected" appears. "Tip, it may be one of the following reasons:

1. Line failure

• Network congestion or failure
• Cable or equipment damage
• Weather effects (such as thunderstorms or hurricanes)

2. Operator issues

• Your operator is undergoing maintenance or Upgrade
• Poor coverage or poor network signal
• Insufficient account balance or expired service

3. Receiver issues

• The recipient’s mobile phone is turned off or in airplane mode
• The recipient’s mobile phone is roaming elsewhere and the roaming service is not activated
• The recipient’s call settings have blocked it Your call

4. Device error

• There is a problem with your mobile phone or SIM card
• The battery is low (unable to Sending or receiving calls)
• Incorrect dialing or damaged dialing keys

5. Other reasons

• The number you dialed Error
• The number has been deactivated or logged out
• The call has been blocked by the operator or blacklisted

If you encounter the "unreachable" prompt, The following steps are recommended:

• Check your balance and service status
• Try calling from another number
• Restart your phone
• Contact your carrier to troubleshoot the line issue
• Confirm that the recipient’s phone is in working order

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