Jingdong customer service phone number how to find manual customer service

Call JD.com’s official customer service hotline 950618 to contact manual customer service. Detailed steps: 1. Call the customer service hotline; 2. Select the business type (general customer service, financial customer service, logistics customer service); 3. Wait for the connection; 4. Ask a question; 5. Wait patiently for processing.

How to contact JD’s manual customer service

The most direct way to contact JD’s manual customer service is to call JD’s official customer service number. The following are the detailed steps:

Step 1: Call the official customer service phone number

• Call the JD customer service hotline: 950618
• After dialing the phone, Follow the voice prompts to select manual service

Step 2: Select the business type

• Dial 1 to contact general customer service
• Dial 2 to contact JD Financial Customer Service
• Dial 3 to contact JD Logistics Customer Service

Step 3: Wait for the connection

• Enter relevant information according to the prompts Information, such as order number or registered mobile phone number
• Patiently wait for the manual customer service to be connected, it usually takes a few minutes

Step 4: Ask a question

• Explain your questions or needs to the manual customer service, such as order inquiries, returns and exchanges, after-sales service, etc.
• Provide necessary order information or other relevant information

Step 5: Waiting for processing

• The manual customer service will query or process your problem, which will take a certain amount of time
• Wait patiently and cooperate with the customer service prompts

Additional tips:

• Manual customer service service time is 7*24 hours
• It is recommended to visit during peak periods (such as Double Ten) period), the waiting time may be longer
• If you are temporarily unable to get through to the manual customer service, you can consult through the online customer service on the JD App or website

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