According to news on March 29, Polestar Auto Sales Co., Ltd. has recently submitted a recall plan to the State Administration for Market Regulation in compliance with the relevant provisions of the "Regulations on the Recall Management of Defective Automobile Products" and its implementation measures. The company has decided to recall some 2023-2024 domestic Polestar 4 pure electric models produced from now until February 1, 2024, involving a total of 1,867 vehicles.
The data editor learned that the reason for this recall is that there is a problem with the vehicle auxiliary controller software of some vehicles, which may trigger brake control degradation, thereby affecting braking. The normal operation of electronic power assist and other functions will lead to a decrease in braking efficiency and pose a threat to driving safety.
In order to deal with this problem, Polestar Auto Sales Co., Ltd. recommends that users should maintain a safe distance from the vehicle in front when the vehicle instrument display control system fails, and increase pedal force when braking to ensure driving safety .
In order to solve the above problems, Polestar Auto Sales Co., Ltd. plans to use vehicle remote upgrade (OTA) technology to provide free software upgrade services for affected vehicles. For vehicles that cannot be upgraded through OTA, the company will proactively contact the owners and arrange free upgrades to ensure that all vehicle safety hazards within the scope of the recall are completely eliminated.
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