What should I do if Huabei is frozen?

What to do if Huabei is frozen?

Huabei may be frozen due to the following reasons:

1. Overdue repayment

This is the most common reason. Huabei is usually frozen because the user has overdue repayment, and the system automatically freezes the user's account.

2. Risk Control

If Huabei detects that there are security risks in the user's account, it may trigger the risk control mechanism and freeze the user's account.

How to unblock Huabei?

1. Overdue Payment

• Pay off all overdue amounts immediately.
• If it is overdue for a long time, call Huabei customer service hotline (95188) to explain the situation and apply for unfreezing.

2. Risk Control

• Change the Huabei password.
• Close third-party applications that may pose security risks.
• Contact Huabei customer service (95188) and provide relevant supporting information, such as identity certificate or recent transaction records.

Unfreezing process

• Follow the above steps to complete the unfreezing application.
• Huabei customer service will review the application within 1-3 working days.
• After passing the review, the Huabei account will resume normal use.

Note

• Late repayment will affect your credit record, please repay in time.
• Huabei's risk control mechanism is relatively strict, and the unfreezing application may not be approved. Please wait patiently for a reply from customer service.
• Huabei cannot be used after it is frozen, please unfreeze it in time.

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