How can I refund course fees through Zuoyebang?

Ways to refund course fees for Zuoyebang: Apply through official channels, including three steps: contact customer service, submit refund information and process the application. Refund conditions include applying before the course starts or having already started the course but complying with the refund rules. The refund time is generally 1-3 working days after approval. Late application, malicious application or violation of platform rules will result in no refund or account restriction.

How to refund the homework help course fee?

Refund method:

Apply for a refund through the official channel of Zuoyebang. The specific method is as follows:

Step 1: Contact customer service

• Open the Zuoyebang App, click "My" > "Customer Service Center" in the lower right corner
• Select "My Courses" or "Others" as the conversation Category
• Send refund application message

Step 2: Submit refund information

• Provide the order number according to customer service requirements, Course name, purchase time and other information
• Indicate the reason for refund (such as dissatisfaction with the course, repeated purchase, etc.)

Step 3: Process the application

• Customer service will review the refund application and make a decision based on the rules
• If the application meets the refund conditions, the refund will be returned to the account according to the original payment method

Refund conditions:

• Apply for a refund before the course starts
• The course has been started, and refunds can only be made if the refund rules of Zuoyebang are met (if the course has quality problems Problems, discrepancies with publicity, etc.)
• Some courses (such as limited-time exclusive courses, trial courses) do not support refunds

Refund time:

• Under normal circumstances, the refund will arrive within 1-3 working days after approval
• According to different payment methods, the arrival time may vary

Warm reminder:

• Refund application must be submitted within the specified time. If it is overdue, it will not be processed.
• The refund amount will be deducted from the time spent in class. Fees
• Malicious applications for refunds or violation of platform rules may result in account restrictions or bans

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