How to calculate the refund handling fee for Railway 12306

Calculation method for refund handling fee: More than 48 hours before departure: free of charge 24-48 hours before departure: 5% of the fare is charged Less than 24 hours before departure: 10% of the fare is charged for discounted tickets (students, disabled There is no handling fee for refunds by military personnel, etc., but additional sales fees are required for refunds at sales outlets.

Railway 12306 refund handling fee calculation

When handling a refund on the 12306 website, you need to pay a certain handling fee , the calculation method is as follows:

Refund time

• More than 48 hours (including 48 hours) before departure: Free handling fee
• 24 hours to 48 hours before departure: 5% of the face price will be charged
• Less than 24 hours before departure: 10% of the face price will be charged

Other situations

• Student tickets: Refunds from 24 to 48 hours before departure will incur a 5% handling fee; For refunds less than 24 hours before departure, 10% of the face price will be charged.
• Discounted tickets for disabled military personnel certificates, disabled policeman certificates, retired cadre certificates of honor, etc.: In addition to enjoying preferential fares, refund fees are also waived.
• Refund at the sales point: In addition to the above handling fees, you also need to pay the sales fee charged by the sales point.

Calculation example

If you purchase a 100 yuan ticket and refund it 48 hours before departure, you do not need to pay a handling fee.

If you cancel the ticket 24 hours to 48 hours before departure, the handling fee is 100 * 5% = 5 yuan.

If you cancel the ticket less than 24 hours before departure, the handling fee is 100 * 10% = 10 yuan.

Note

• The handling fee is calculated based on the actual fare paid, excluding railway accident insurance.
• When applying for a refund, you need to hold the valid ID used when purchasing the ticket.

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