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How to recover deleted chat history on WeChat

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Release: 2024-04-05 15:24:22
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How to recover deleted WeChat chat history

Recovery method one: Restore from local backup

  1. Open WeChat, Click "Me" > "Settings" > "Chat" > "Chat history backup and migration".
  2. Select "Restore Chat History" and then select the backup file you want to restore.
  3. Click "Restore" and wait for the recovery to complete.

Applicable to: The chat history has been backed up on the device.

Recovery method two: Restore from cloud backup

  1. Make sure the cloud backup function of WeChat is turned on ("Me">"Settings">" General">"WeChat Storage Space">"Cloud Backup").
  2. Log in to your WeChat account, click "Me" > "Settings" > "Chat" > "Chat History Backup and Migration".
  3. Select "Restore Chat History" and then select the cloud backup file.
  4. Click "Restore" and wait for the recovery to complete.

Applicable to: The chat history has been backed up in the cloud and the same WeChat account can be logged in.

Warm reminder:

  • Restoring chat history requires a network connection, and the recovery time may vary depending on the amount of data.
  • Only the backed up chat history can be restored. If it has not been backed up, it cannot be restored.
  • After restoration, the chat history will overwrite the existing chat history, so it is recommended to back up the current chat history first.
  • If none of the above methods work, you can contact WeChat customer service for help.

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