How to solve problems with navicat activation

Navicat activation problem solution: Check the correctness of the license key. Make sure the Navicat version matches the license key. Reinstall Navicat and delete the specified folder. Disable firewall and antivirus software. If the problem still cannot be solved, please contact Navicat support team.

Navicat activation problems solutions

When Navicat activation problems occur, you can try the following solutions:

1. Check the license key

• Make sure the license key entered is correct.
• If you purchased the key from the Navicat website, please check your email for the correct key.
• If you purchased the key from an agent, please contact the agent to confirm whether the key is valid.

2. Make sure Navicat matches the license key version

• Check whether the Navicat installation version matches the license key.
• If it does not match, please download the correct Navicat version.

3. Reinstall Navicat

• Uninstall Navicat and reinstall it.

• Before reinstalling, make sure to delete the following folders:

  • C:\ProgramData\PremiumSoft\Navicat
  • C:\Users\< ;Username>\AppData\Roaming\PremiumSoft

4. Disable firewall and anti-virus software

• Disable Firewalls and anti-virus software may prevent Navicat from connecting to the activation server.
• After disabling, try to activate Navicat again.

5. Contact Support

• If the above solutions do not resolve the issue, please contact Navicat support team.

• Provide the following information:

  • License Key
  • Navicat version
  • Error message that occurred

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