Home Software Tutorial Mobile Application How to complain about an order on Xiaohongshu_Steps for complaining about an order on Xiaohongshu

How to complain about an order on Xiaohongshu_Steps for complaining about an order on Xiaohongshu

Apr 07, 2024 pm 01:00 PM

php editor Zimo will introduce to you the steps on how to complain about an order in Xiaohongshu. As a popular social e-commerce platform, Xiaohongshu users will inevitably encounter some problems when shopping, such as product quality, logistics delays, etc. If you encounter problems, users can solve them by complaining about the order. Below are the detailed steps. First, open the Xiaohongshu APP and log in to your account. Click "My" on the upper right corner of the homepage to enter the personal center page. Find the "Order" option on the personal center page and click to enter the order list. Find the order that needs to be complained in the order list and click to enter the order details page. On the order details page, find the "After-sales Service" option below and click to enter. On the after-sales service page, select the "Complain Order" option. Fill in the reason and description of the complaint and upload relevant evidence of the problem. After clicking Submit, just wait for the processing result of Xiaohongshu. Hope the above steps can help you.

1. Click the [Gear-shaped Settings] icon at the top of the Xiaohongshu APP My interface to enter the settings interface, find the bottom, and then click the [Help and Customer Service] button at the bottom to enter.

How to complain about an order on Xiaohongshu_Steps for complaining about an order on Xiaohongshu

2. Then find the [Order Appeal] option in the help and customer service interface, click to enter, select the order that needs to be complained, and then open it to appeal and complete.

How to complain about an order on Xiaohongshu_Steps for complaining about an order on Xiaohongshu

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