If Google Chrome cannot connect to the Internet, there may be a network connection problem or improper browser settings. Check your network connection, then try the following steps: Check your browser settings, including proxy servers, extensions, and plug-ins. Check firewall and antivirus software. Reset Chrome settings. Check DNS settings. Contact your internet service provider.
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Google Chrome can't connect to the Internet? Solution
When Google Chrome cannot connect to the Internet, first check the following issues:
- ##Network connection:Make sure your computer is connected to internet. Try pinging a website (for example, www.google.com) to confirm the connection.
If the network connection is normal, please try the following steps:
1. Check the browser settings:
Make sure the Chrome browser is updated to the latest version. - Check whether the proxy server settings are correct. Enter "chrome://settings/system" in the address bar and scroll down to the "Network" section. If you are using a proxy server, make sure its details are correct.
- Disable any browser extensions or plug-ins as they may interfere with your internet connection.
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2. Check the firewall or antivirus software:
Check whether the firewall or antivirus software is blocking Chrome. Add Chrome to the exception list or temporarily disable firewall/antivirus software. -
3. Reset Chrome settings:
Enter "chrome://settings/reset" in the address bar and click "Restore" set up". This will reset Chrome to its default settings and may resolve connection issues. -
4. Check the DNS settings:
In Windows, press the Windows key R, type "ncpa.cpl" and press Enter. Right-click your network adapter and select Properties. Under Internet Protocol Version 4 (TCP/IPv4), make sure the DNS servers are manually set to 8.8.8.8 and 8.8.4.4. - On Mac, go to System Preferences >Network, select your network connection and click Advanced. Under the DNS tab, add 8.8.8.8 and 8.8.4.4 as custom DNS servers.
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5. Contact your Internet Service Provider (ISP):
If none of the above steps work, contact your ISP. They can help you troubleshoot any external network issues. -
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