In recent years, JD.com’s detailed steps for complaining about merchants have attracted much attention. As an important part of the online shopping platform, JD.com has always been committed to protecting the rights and interests of consumers and has clear procedures for handling complaints against merchants. If you encounter a problem during the shopping process, consumers can make a complaint through a few simple steps and hope to get a reasonable solution. While consumers safeguard their own rights and interests, they can also encourage businesses to improve service quality and build a healthier consumption environment.
1. Open JD.com and click [My].
2. Click [Customer Service].
3. Click [Online Customer Service].
4. Enter a question.
5. Click [Contact Online Customer Service].
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