To unlock your Windows 8 computer screen password, switch to the login screen, look for the "Forgot Password" link, enter your Microsoft account information and verify your identity, set a new password, use a PIN or picture password, or contact Microsoft support.
Win8 Computer Screen Password Lock and Unlock Guide
Step 1: Switch to the login screen
- Hover your mouse over the lower right corner of the screen and slide up.
- Press the Windows key L key combination.
- Let the computer idle for a while and it will automatically enter the lock screen.
Step Two: Look for the "Forgot Password" link
- Near the bottom of the login screen, you should see the "Forgot Password" link.
- If you don't see this link, try Shift-clicking the power button and selecting Restart. This will take you to the Troubleshooting options.
Step 3: Enter your Microsoft account
Step Four: Verify Identity
- Microsoft will send a call or email to the phone or email associated with your account Security code.
- Enter the code you received to verify your identity.
Step 5: Set a new password
- Enter the new screen password and confirm it.
- Click "Done" to apply the changes.
Step 6: Unlock the computer
- Use the newly set password to unlock the computer.
Other unlocking methods:
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Use a PIN or picture password: If you have previously set a PIN or picture Passwords that can be used to unlock the computer.
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Using a USB recovery drive: If you created a USB recovery drive during setup, you can use it to reset your computer's password.
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Contact Microsoft Support: If you are unable to unlock your PC using any of the above methods, you may need to contact Microsoft Support for help.
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