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What should I do if the driver cannot be found during Windows 10 system installation?

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Release: 2024-04-14 04:12:16
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If the drive cannot be found when installing the Win10 system, you can solve it by following the following steps: Check whether the USB/CD boot is normal. Enable Legacy USB support in UEFI/BIOS. Load storage driver. Update motherboard BIOS. Uninstall conflicting software. Contact Microsoft Support.

What should I do if the driver cannot be found during Windows 10 system installation?

What should I do if the driver cannot be found during the Win10 system installation?

During the process of installing the Win10 system, find Failure to drive is one of the common mistakes. This may cause the system to be unable to continue the installation or cause problems after installation. Here are some solutions:

1. Make sure the USB or CD boots properly

  • Check the USB drive or CD for damage or scratches.
  • Try using a different USB drive or disc.
  • Try using a different USB port.

2. Enable Legacy USB support in UEFI/BIOS

  • Enter your computer's UEFI/BIOS settings.
  • In the "Startup" or "Advanced" tab, find "Legacy USB Support" or "Compatibility Support Mode".
  • Set it to "Enabled".

3. Load the storage driver

  • In the "Load Driver" interface of the installer, click "Browse".
  • Navigate to the following directory:

    • USB drive: \Sources\amd64\boot.wim\1\Windows
    • CD: \Sources\install .wim\1\Windows
  • Select the "boot.wim" or "install.wim" file.
  • Locate and select the inf file containing the driver for the storage controller.
  • Click "OK" to continue the installation.

4. Update the motherboard BIOS

  • Visit the motherboard manufacturer's website and download the latest version of the BIOS.
  • Update BIOS according to manufacturer's instructions.
  • After updating the BIOS, restart your computer and try to install Win10 again.

5. Uninstall conflicting software

  • Some software, such as antivirus programs or virtual machine software, can conflict with the Win10 installer.
  • Uninstall such software before installation, and then try to install Win10 again.

6. Contact Microsoft Support

  • If none of the above methods resolve the issue, please contact Microsoft Support.
  • You can get help on the Microsoft website or contact technical support.

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