Why is the screenshot key in win10 useless?

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Release: 2024-04-14 06:27:15
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Solutions to Win10 screenshot key failure include: check whether the keyboard is working properly; end software that may conflict with the screenshot key; restart the system; update the keyboard driver; modify the "ScreenshotIndex" key in the registry editor ;Reset the screenshot function.

Why is the screenshot key in win10 useless?

Solution to the Win10 screenshot key failure

Problem:Win10 screenshot key no longer works effect.

Cause:

  • Keyboard failure
  • Software conflict
  • System failure
  • Outdated driver

Solution:

Step 1: Check the keyboard

  • Make sure all keyboard keys are normal work.
  • Try using an external keyboard or pressing the screenshot key on the on-screen keyboard.
  • If the screenshot key on an external keyboard or on-screen keyboard works correctly, the problem is with the physical keyboard.

Step Two: Check for Software Conflicts

  • End any running screenshot software.
  • Disable third-party software that may conflict with the screenshot key, such as game overlays or screen recording programs.

Step 3: Restart the system

  • Restarting the system can solve many temporary faults, including the problem of the screenshot key not working.

Step 4: Update the driver

  • Outdated keyboard drivers will cause the screenshot key to fail.
  • Update the keyboard driver from Device Manager:

    • Right-click the Start button and select Device Manager.
    • Expand the "Keyboard" category.
    • Right-click on the keyboard device and select "Update Driver".
    • Follow the on-screen instructions to complete the update.

Step 5: Use the Registry Editor

  • Enter "regedit" in the Windows search bar and press Enter.
  • Navigate to the following registry key:

    • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced
  • In the right pane, find and double-click the "ScreenshotIndex" key.
  • Change the value data to "1".
  • Click "OK" and close the Registry Editor.

Step 6: Reset the screenshot function

  • Right-click the "Start" button and select "Settings".
  • Go to Ease of Access >Keyboard.
  • Under the "Screenshots" section, click "Reset this program."

Tip:

  • If the above steps don't resolve the issue, contact the keyboard manufacturer or Microsoft Support.
  • You can use the Screen Clipping tool to manually take a screenshot by pressing "Win Shift S".

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