The Windows 10 computer screenshot shortcut key cannot be used, which can be solved by the following steps: Check the keyboard function. Make sure the shortcut keys are set correctly. Disable game mode. Update keyboard driver. Check out screenshot software. Run the keyboard troubleshooter. Restart the computer. Create a new user account. Check for system file corruption. Contact the manufacturer.
Troubleshooting for Windows 10 computer screenshot shortcut keys not working
Problem: Windows 10 The screenshot shortcut key on the computer cannot be used.
Solution:
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Check keyboard functionality: Make sure the keyboard itself is functioning properly, try using other keys to check.
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Make sure the shortcut keys are set correctly: In "Settings" > "Easy of Access" > "Keyboard", check whether the "Use PrtScn key to take screenshots" option is enabled.
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Disable Game Mode: Game Mode may change keyboard shortcuts, please disable it in Settings > Game.
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Update keyboard driver: Outdated drivers may cause keyboard functionality issues, update the keyboard driver through Device Manager.
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Check screenshot software: Some third-party screenshot software may override Windows' default screenshot shortcut keys. Disable or uninstall the software and try using the shortcut keys again.
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Run the Keyboard Troubleshooter: Go to Settings > Update & Security > Troubleshooter and run the Keyboard Troubleshooter to automatically detect and fix the problem.
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Restart the computer: Restarting the computer can refresh the system and resolve certain software failures.
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Create a new user account: Sometimes a corrupted user profile can prevent keyboard shortcuts from working. Create a new user account and check if the screenshot shortcut keys are working properly.
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Check for system file corruption: Use the SFC (System File Checker) command to scan and repair system file corruption. "Run as administrator" command prompt and enter the following command:
sfc /scannow
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Contact the manufacturer: If all the above steps do not resolve the issue, please Contact the computer or keyboard manufacturer for further troubleshooting assistance.
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