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How to solve the problem that win11 cannot download files

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Release: 2024-04-14 17:12:13
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When you cannot download files in Win11 system, you can try the following solutions: Check the network connection. Disable antivirus or firewall. Clear your browser cache and cookies. Use a different browser. Run SFC and DISM scans. Reset the network adapter. Contact support.

How to solve the problem that win11 cannot download files

Win11 cannot download files, how to solve it?

When you encounter problems downloading files in Win11 system, you can try the following solutions:

1. Check the network connection

Make sure your device is connected to a stable internet network. Try restarting your router or wireless modem to resolve any network issues.

2. Disable antivirus or firewall

Some antivirus software or firewalls may block file downloads. Disable them temporarily and see if the problem is resolved.

3. Clear browser cache and cookies

Cache and cookies can interfere with the download process. Clear your browser cache and cookies and try downloading again.

4. Use a different browser

Try using a different browser, such as Microsoft Edge, Google Chrome, or Firefox, to see if the problem persists.

5. Run SFC and DISM scans

SFC (System File Checker) and DISM (Deployment Image Servicing and Management) scans can repair system file corruption, which may Can cause downloading issues. Run the following command in a command prompt (run as administrator):

  • sfc /scannow
  • DISM /Online /Cleanup-Image /RestoreHealth

#6. Reset the network adapter

Resetting the network adapter can clear any network configuration errors that are causing download problems. Search for "network reset" in Settings and follow the instructions.

7. Contact Support

If you have tried all of the above solutions and the problem persists, please contact Microsoft Support or the manufacturer of your device for further assistance.

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