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OPPO adjusts screen break protection and Care+ repurchase policy, shortening the time window to 7 days

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Release: 2024-04-15 15:37:24
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According to news on April 15, OPPO recently announced a new policy, adjusting the screen breakage protection and OPPO Care repurchase time of its official service center. According to the new regulations, the repurchase period will be shortened from 30 days to 7 days after the device is activated. This policy is expected to be officially implemented on May 10.

OPPO official website introduced the new policy content. The screen shatter protection service means that within the validity period of the service, if the screen of OPPO or OnePlus mobile phones, watches or tablets is broken or cracked due to accidental falling, collision or extrusion, users can enjoy a free replacement of the original screen components. Serve. The OPPO Care service is more comprehensive. It includes a one-year accident warranty for the entire machine, a one-year extended warranty, and a new battery replacement service.

OPPO adjusts screen break protection and Care+ repurchase policy, shortening the time window to 7 days

#The data editor explained that some conditions need to be met to repurchase this service. Current products need to support the purchase of screen protection (some models that have been on the market for a long time may no longer be available for purchase), and there will be corresponding prompts on the purchase page. Secondly, the product must be in good condition, with all functions functioning normally, with no accidental damage, no deformation caused by liquid penetration, no traces of unauthorized disassembly or repair, and no record of repairing or replacing the motherboard. Word count: 88

OPPO also gave clear guidelines for repurchase channels. If it is within 3 days of purchase, users can purchase directly through the service page of OPPO’s official website or OPPO Mall. If within 30 days of purchase, users need to go to the OPPO official service center and staff will assist in completing the repurchase process. It should be noted that according to the new policy, the repurchase period has been adjusted to within 7 days after the device is activated.

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source:itbear.com
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