How to refund railway 12306 rail-water train ticket_Share the instructions for refund and change of railway 12306 rail-water train ticket

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1. Open the railway 12306 app and click on the rail-water combined transport area on the homepage to enter.

2. After entering the special area, click the order below to enter.

Or select the rail-water combined transport order on the 12306 order page to enter.

3. Find the order you want to cancel or change and click to enter the details page.

4. If you want to cancel or change a train ticket, click on the page to view the train ticket details.

5. You can change and refund train tickets here.

6. If it is a car or a ship, you can directly see an option to apply for a refund on the order details page, click to enter.

7. The ticket can be refunded after confirming that the information is correct.

Note:

In the rail-water intermodal transport product, the train section can be changed on the [Railway 12306] app where train tickets are processed according to railway regulations. Ticket refund service can also be done at the railway station window.

Public water combined tickets do not currently support online or offline changes. Public water combined tickets only support refunds for the entire product, and segmented refunds are not currently supported. Therefore, everyone should check the itinerary before purchasing, which can reduce the trouble of refunds and changes.

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