Home CMS Tutorial Empire CMS What's going on when Empire CMS refreshes the home page and it's blank?

What's going on when Empire CMS refreshes the home page and it's blank?

Apr 16, 2024 pm 02:37 PM
Empire cms

The blank refresh homepage of Empire CMS may be caused by cache not being cleared, template errors, database connection errors, plug-in conflicts or permission issues. The solutions are: clear the cache; check and repair the default.html file; check the database configuration and restart the database or Empire CMS service; disable or uninstall suspicious plug-ins; adjust file permissions.

What's going on when Empire CMS refreshes the home page and it's blank?

The reason why Empire CMS refreshes the homepage is blank and the solution

The reason why EmpireCMS refreshes the homepage is blank may be due to the following reasons Caused by:

1. The cache is not cleared

  • Empire CMS will cache the home page by default. If the cache is not cleared when refreshing, it will cause a blank page.

Solution:

  • In the Imperial CMS backend, enter "Page Management"->"Basic Website Settings"->"Cache Settings" and check "Disable homepage caching".

2. Template error

  • The homepage template file (default.html) is damaged or contains syntax errors.

Solution:

  • Check whether the default.html file is damaged or has syntax errors.
  • Try to revert to the default template.

3. Database connection error

  • Empire CMS cannot connect to the database, resulting in the inability to read the home page data.

Solution:

  • Check whether the database configuration is correct.
  • Restart the database server or Empire CMS service.

4. Plug-in conflict

  • The installed third-party plug-in conflicts with the Empire CMS, causing the homepage to fail to display properly.

Solution:

  • Disable or uninstall suspicious plug-ins.
  • Check plugin compatibility and update to the latest version.

5. Permission issues

  • The server file permissions are incorrect, causing Empire CMS to be unable to write to the home page cache.

Solution:

  • Set the file permissions of the public folder and its subdirectories to 755.
  • Set the permissions of the default.html file to 644.

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