1. When the problem occurs that the mobile phone is connected to wifi but cannot access the Internet, first check whether it is a sudden problem of the mobile phone itself. problem, you can shut down and restart the connection to see if this situation still occurs. Or use another mobile phone or device to connect to WiFi and try to see if you can access the Internet to eliminate problems with the WiFi itself.
2. You will be prompted for web page authentication. For example, wifi housekeeper. If you are still unable to connect after successful verification, it may be that the number of people connected to the public network has reached the upper limit. It is recommended that you temporarily use the mobile network.
3. The reasons why the mobile phone is connected to WiFi but has no network include: There is a problem with the WiFi itself. Maybe the WiFi is not connected properly, resulting in the inability to access the Internet. There is a problem with the router. The router may be overheated or damaged. It may be that the broadband is in arrears, resulting in the inability to access the Internet. The WiFi name contains Chinese characters, causing some mobile phones to be unable to connect to the Internet.
It may be that the network is not smooth or there is a network failure. The router is used for a long time and the failure is caused by poor ventilation. The permissions set by the router set the download of the mobile phone to 0KB per second. There are too many devices accessing the Internet through this router at the same time, and the IP addresses conflict or the IP addresses are hijacked.
Troubleshooting Environmental Causes If the mobile phone is far away from the router, although the WiFi signal is displayed, the Internet may not actually be available. It is recommended to adjust the distance between the mobile phone and the router before trying again.
Check whether the WiFi network is normal. Please compare whether other mobile phones connected to the same WiFi are normal to confirm whether it is the WiFi or the mobile phone. If it is caused by WiFi, please restart the wireless router to check. At the same time, you can enter the router management interface to check whether special functions are set: such as connection limit, MAC binding, Internet time management, etc.
If you cannot access the Internet when using a vivo phone to connect to WiFi, you can check the following operation methods: It is recommended to restart the router, upgrade the router to the latest version and try to see if the network is restored.
If you are using a Huawei mobile phone and can connect to wifi but cannot access the Internet, you can use the following methods to troubleshoot: If you are using a public network: try to use it in a place with less traffic and confirm the hotspot Can be used normally. Please confirm whether you need to log in to the website through a browser to register before you can access the Internet.
To check the WiFi, please compare whether other mobile phones connected to the same WiFi are normal and confirm whether it is the WiFi or the mobile phone. If it is caused by WiFi, please restart the wireless router to check. Some public WiFi requires browser authentication before you can connect to the Internet.
The phone is in sleep mode and the network is turned off. Check whether the option of turning off the network during sleep mode is enabled on the phone. The possible reason why the phone will be disconnected after a while or cannot receive background chat software is that the function of turning off the network when the phone sleeps is turned on by mistake. If the router is used for a long time, the router may freeze.
Wrong password input: You need to enter a password to connect to wifi. If you enter an incorrect password, you will not be able to connect. It is recommended to try entering the password again. Mobile phone system problems: System instability may cause connection failure. It is recommended to shut down and restart.
Mobile phone hardware problem. When the mobile phone is unable to access the Internet using multiple other normally available wifi, it is recommended to directly report the network fault to the after-sales point for repair; there is a problem with the wireless router. Reset the wireless router to factory mode, reset the Internet access parameters, and then connect to the network.
Troubleshooting Environmental Causes If the mobile phone is far away from the router, although the WiFi signal is displayed, the Internet may not actually be available. It is recommended to adjust the distance between the mobile phone and the router before trying again. To reset network settings, go to Settings--System Management--Backup and Reset--Reset Network Settings--Reset Settings and check again.
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