When the monitor prompts "Input not supported", it means that the device does not output a signal or the monitor does not support its input format. To resolve this issue, try: Check the cable; Check the input source; Reset the monitor; Update the monitor driver; Check device settings; Contact technical support.
How to adjust back if the monitor input is not supported
When the monitor prompts "Input not supported", it means that the monitor input is not supported. The connected device has no output signal or the monitor does not support the device's input format. To resolve this issue, you can follow these steps:
1. Check the cable
- Make sure both ends of the cable are securely connected to the monitor and device .
- Try using another cable to troubleshoot the cable.
2. Check the input source
- Confirm whether the device is turned on and working properly.
- Check the output settings on the device to make sure the correct output port is selected.
- Try using a different input method, such as HDMI, DVI, or DisplayPort.
3. Reset the monitor
- Unplug the monitor's power cord and wait 30 seconds.
- Replug the power cord and turn on the monitor.
- This will reset the monitor's input settings.
4. Update the monitor driver
- Download and install the latest driver from the monitor manufacturer’s website.
- This helps resolve issues related to device compatibility.
5. Check the device settings
- Make sure the device is set to output to an external monitor.
- Check the device's resolution and refresh rate settings to ensure they meet the monitor's support range.
6. Contact technical support
- #If none of the above steps resolves the issue, please contact the monitor or device manufacturer's technical support. They can provide additional troubleshooting assistance.
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