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What is the reason why the wifi is connected but cannot access the Internet?

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Release: 2024-04-20 14:38:38
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The direct reason why WiFi cannot access the Internet is that the network connection is disconnected. Possible causes include router failure, modem issues, ISP outages, equipment failures, wireless interference, poor range coverage, and time out of sync. Solutions include rebooting the router, updating firmware, checking your modem, contacting your ISP, checking device settings, troubleshooting interference, extending wireless range, and synchronizing time.

What is the reason why the wifi is connected but cannot access the Internet?

The reason why WiFi is connected and cannot access the Internet

Direct reason:The network connection is disconnected .

Possible causes:

Router problem:

    ##The router is not configured correctly or is malfunctioning
  • Outdated Router Firmware
  • Router Overheated or Insufficient Power Supply

Modem Problem:

    Modem is not connected to the Internet
  • Outdated Modem Firmware
  • Faulty Modem

Internet Service Provider (ISP) Problem:

    ISP Failure or outage
  • ISP Network Congestion
  • ISP Bill Not Paid

Device Problem:

    The device's wireless network card is faulty or outdated
  • The device's network settings are incorrect
  • The device is infected by a virus or malware

Other reasons:

    Wireless signal interference, such as from microwave ovens or other electronic devices
  • Poor wireless network coverage
  • Time synchronization problem (the device’s time is not the same as the router’s time) Sync)

How to solve:

  1. Check the router:Restart the router and check that all cable connections are secure.
  2. Update firmware: Visit the router manufacturer's website and download the latest firmware.
  3. Check the modem: Make sure the modem is connected to the Internet and no fault lights are on.
  4. Contact your ISP: If your router and modem are working properly, contact your ISP to check for service outages or other issues.
  5. Check the device: Restart the device and make sure the network settings are correct.
  6. Eliminate interference: Keep wireless devices away from electronic devices that may cause interference.
  7. Expand wireless range: Use a WiFi extender or mesh network system to extend the coverage of your wireless network.
  8. Synchronize time: Ensure that the device’s time is synchronized with the router’s time.

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