Samsung Galaxy S21/S22 series mobile phones have a green line problem on the screen. Samsung India provides free screen replacement service

Recently, users of the Galaxy S21/S22 series mobile phones reported that after a system update, a green line problem appeared on their mobile phone screens. In response to this situation, Samsung India has decided to provide free screen replacement services to affected users.

According to user feedback, this green line is long and thin and extends from the top to the bottom of the screen, seriously affecting the user experience. In response, Samsung responded quickly and promised to provide free screen replacement services for Galaxy S21/S22 mobile phone users who have this problem. Users only need to make an appointment at the Samsung service center before April 30, 2024 to enjoy this service.

According to the editor’s understanding, there are currently two possible explanations for the reason why the green line appears on the screen. One view is that there is a hardware defect in the Samsung screen itself. Another view is that during the mobile phone system update process, the screen soldering points desoldered due to overheating of the mobile phone. This problem is particularly prominent in the Indian market and may be related to the fact that mobile phones sold in India are mainly produced by Samsung India factories and the local hot climate. In a high temperature environment of around 40°C, the heat generated by the mobile phone system itself may increase the pressure on internal components, thereby causing such problems.

This move by Samsung undoubtedly reflects its emphasis on user experience. However, for the majority of consumers, what they would like to see more is that Samsung can completely solve this problem to ensure that similar situations will not occur in the future. Currently, Samsung has not made an official response to this issue, and we will continue to pay attention to the progress of this matter.

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