If you lose your gate.io username, you can enter your registered email/mobile phone number to get it; if you lose your password, you can enter your username/email/mobile phone number to get the verification code, and you can reset the new password to retrieve your account.
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What to do if you lose your gate.io username and password
If you forget your gate.io account username and password, you can Use the following steps to retrieve your account:
Retrieve your username:
- Visit the gate.io official website (https://www.gate.io/) .
- Click "Login" in the upper right corner.
- In the login box, click "Forgot your username?".
- Enter your registered email or mobile phone number.
- Select SMS verification code or email verification code as the verification method, and enter the verification code as prompted.
- gate.io will send an email or text message to your registered email address or mobile phone number containing your username.
Retrieve password:
- Visit the gate.io official website (https://www.gate.io/).
- Click "Login" in the upper right corner.
- In the login box, click "Forgot your password?".
- Enter your username or registered email or mobile phone number.
- Select SMS verification code or email verification code as the verification method, and enter the verification code as prompted.
- Set a new password.
- After verifying your email or mobile phone number, you can log in to your account.
Note:
- When retrieving, use the same email or mobile phone number as when you registered.
- Make sure that the entered user name, registered email address or mobile phone number is correct, otherwise you will not be able to receive the retrieval information.
- It is recommended to set a complex password and keep it properly to avoid account theft.
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