1. Connected to wifi but unable to access the Internet. Possible reasons include: WiFi itself problem, maybe wifi is not connected. Normal connection, resulting in inability to access the Internet; router problems, the router may be overheated or damaged; broadband may be in arrears, resulting in inability to access the Internet; WiFi names contain Chinese characters, resulting in some computers being unable to connect to the Internet.
2. Check whether the WiFi network is normal. Please compare whether other mobile phones connected to the same WiFi are normal to confirm whether it is the WiFi or the mobile phone. If it is caused by WiFi, please restart the wireless router to check. At the same time, you can enter the router management interface to check whether special functions are set: such as connection limit, MAC binding, Internet time management, etc.
3. When the problem that the mobile phone's wifi is connected and cannot access the Internet occurs, first check whether it is a sudden problem with the mobile phone itself. You can shut down and restart the connection to see if this situation still occurs. Or use another mobile phone or device to connect to WiFi and try to see if you can access the Internet to eliminate problems with the WiFi itself.
4. The phenomenon that the mobile phone can connect to WiFi but cannot access the Internet may be caused by mobile phone settings, disabling network permissions and environmental factors. If you are using a vivo mobile phone, you can refer to the following methods to troubleshoot and deal with it: Check the mobile phone settings to view the status Check whether there is a WiFi icon in the bar, or go to Settings--WLAN to check whether the WiFi is successfully connected.
5. If you are using China Unicom Broadband and cannot access the Internet even though the wifi is connected, the following reasons may be the reason: the broadband is in arrears or expires and needs to be paid or renewed in time. The network cable is loose and you need to tighten both ends of the network cable. It is caused by long-term use of the equipment. You can turn on and off the Internet devices such as optical modems, routers, computers, and mobile phones and then restart them.
It may be that the network is not smooth or there is a network failure. The router is used for a long time and the failure is caused by poor ventilation. The permissions set by the router set the download of the mobile phone to 0KB per second. There are too many devices accessing the Internet through this router at the same time, and the IP addresses conflict or the IP addresses are hijacked.
Troubleshooting Environmental Causes If the mobile phone is far away from the router, although the WiFi signal is displayed, the Internet may not actually be available. It is recommended to adjust the distance between the mobile phone and the router before trying again.
Check whether the WiFi password is correct. It is recommended to click the eye icon when entering the password to display the password and ensure that the password is correct. To reconnect to WiFi, please enter Settings - WLAN, click on the WiFi you want to connect to, click Forgot Network and reconnect after forgetting the password.
It is recommended to restart the router and try to upgrade the router to the latest version to see if the network is restored. Troubleshoot environmental causes The WiFi signal strength is related to the usage environment (such as walls, too far distance, etc.). If the signal is weak and the Internet is slow, it is recommended to adjust the distance between the mobile phone and the WiFi router before trying again.
Check the phone settings to see if there is a WiFi icon in the status bar, or go to settings--WLAN to see if the WiFi has been successfully connected. Also go to Settings--Other Networks and Connections--Private DNS to check whether private DNS is set up. If it is turned on, it is recommended to set private DNS to off and try again.
1. It is recommended to restart the router and upgrade the router to the latest version to see if the network is restored. Troubleshoot environmental causes The WiFi signal strength is related to the usage environment (such as walls, too far distance, etc.). If the signal is weak and the Internet is slow, it is recommended to adjust the distance between the mobile phone and the WiFi router before trying again.
2. If you cannot access the Internet even when connected to other WiFi (1) Please turn on the WLAN switch again and try to connect; (2) It is recommended to search and restore network settings in the settings and restore according to the on-screen prompts. (Note: This operation will restore WLAN, mobile data network and Bluetooth connection records and delete WLAN and Bluetooth connection records).
3. To reconnect to WiFi, please enter Settings--WLAN, click on the WiFi you want to connect to, click Forgot Network and reconnect after forgetting the password. If it is due to WiFi, please restart the wireless router to check. Some public WiFi requires browser authentication before you can connect to the Internet.
4. Check for environmental reasons. If the mobile phone is far away from the router, although the WiFi signal is displayed, it may not be able to access the Internet. It is recommended to adjust the distance between the mobile phone and the router before trying again.
5. Check whether the WiFi password is correct. It is recommended to click the eye icon when entering the password to display the password and ensure that the password is correct. To reconnect to WiFi, please enter Settings - WLAN, click on the WiFi you want to connect to, click Forgot Network and reconnect after forgetting the password.
6. Check the phone settings to see if there is a WiFi icon in the status bar, or go to Settings--WLAN to see if the WiFi is successfully connected. In addition, go to Settings - Other Networks and Connections - Private DNS to check whether private DNS is set up. If it is turned on, it is recommended to set private DNS to off and try again.
Check the phone settings to see if there is a WiFi icon in the status bar, or go to settings--WLAN to see if the WiFi has been successfully connected. Go to Settings--Other Networks and Connections--Private DNS and check whether private DNS is set up. If it is turned on, it is recommended to set private DNS to off and try again.
Please enter Settings--WLAN, click on the WiFi you want to connect to, click Forgot Network and reconnect after forgetting the password. Check whether the WiFi network is normal. Please compare whether other mobile phones connected to the same WiFi are normal to confirm whether it is the WiFi or the mobile phone. If it is due to WiFi, please restart the wireless router to check.
It may be that the network is not smooth or there is a network failure. The router is used for a long time and the failure is caused by poor ventilation. The permissions set by the router set the download of the mobile phone to 0KB per second. There are too many devices accessing the Internet through this router at the same time, and the IP addresses conflict or the IP addresses are hijacked.
There is a problem with the wireless network itself: If it is found that the mobile phone is connected to the wireless network but cannot access the Internet, then we first need to check whether there is a problem with the wireless network. If you are a wireless router user, please check whether you can use a computer to access the Internet. , if the computer can access the Internet, it means there is no problem with the network.
1. There is a problem with the WiFi itself. Maybe the WiFi is not connected properly, resulting in the inability to access the Internet. There is a problem with the router. The router may be overheated or damaged. It may be that the broadband is in arrears, resulting in the inability to access the Internet. The WiFi name contains Chinese characters, causing some mobile phones to be unable to connect to the Internet.
2. Check the phone settings to see if there is a WiFi icon in the status bar, or go to Settings--WLAN to see if the WiFi is successfully connected. Go to Settings--Other Networks and Connections--Private DNS and check whether private DNS is set up. If it is turned on, it is recommended to set private DNS to off and try again.
3. It may be that the network is not smooth or there is a network failure. The router is used for a long time and the failure is caused by poor ventilation. The permissions set by the router set the download of the mobile phone to 0KB per second. There are too many devices accessing the Internet through this router at the same time, and the IP addresses conflict or the IP addresses are hijacked.
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