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What to do if digital currency cannot be withdrawn

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Release: 2024-04-28 13:42:28
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Digital currency cannot be withdrawn due to reasons including: failure to obtain a withdrawal address, insufficient balance, network congestion, and currency withdrawal restrictions. Solution: Confirm the withdrawal address, check the balance, wait for network congestion to ease, contact the exchange or wallet for help, and consider using other exchanges or wallets.

What to do if digital currency cannot be withdrawn

The reason why digital currency cannot be withdrawn

Unable to obtain the withdrawal address

  • The exchange or wallet does not support the currency withdrawal function.
  • Exchanges or wallets require identity verification to withdraw coins.

Insufficient balance

  • The account balance is lower than the minimum withdrawal limit.
  • The exchange has an upper limit on the amount of withdrawals.
  • No transaction fees are deducted.

Network congestion

  • Blockchain network congestion causes transaction delays.
  • The exchange server is overloaded.

Withdrawal limits

  • The exchange or wallet has set a daily or monthly withdrawal limit.
  • Users may encounter restrictions on suspicious activity or violations.

How to solve the problem of being unable to withdraw digital currency

  • Confirm the withdrawal address: Make sure you have the correct withdrawal address.
  • Check balance: Make sure your balance is sufficient to cover the withdrawal amount and fees.
  • Waiting for network congestion to ease: If you encounter network congestion, please wait for a while before trying to withdraw coins.
  • Contact the exchange or wallet: If you still cannot withdraw coins, please contact the exchange or wallet for help.
  • Consider using other exchanges or wallets: If you encounter long-term withdrawal restrictions, you may consider using other exchanges or wallets that support withdrawals.

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