Why are Railway 12306 points 0?

12306 Common reasons why points are displayed as 0 include: not yet registered as a member, not authenticated by real name, not logged in for a long time, account abnormality and not participating in points activities.

Why are Railway 12306 points 0

Railway 12306 points are accumulated by users when using the 12306 website or APP points, but some users found that their points were displayed as 0. The following reasons may cause this problem:

have not registered as a 12306 member

Only users who have registered and activated a 12306 membership account can accumulate points. If you have never registered as a member, or your membership account has not been activated, please complete the registration and activation first.

No real-name authentication

12306 accounts that have not undergone real-name authentication cannot obtain points. Please use your valid ID for real-name authentication to accumulate points normally.

Not logged in for a long time

If you have not logged in to your 12306 account for a long time, your points may be reset to zero due to system liquidation. It is recommended to log in to your account regularly to avoid points expiration.

Account abnormality

If the account is frozen or banned, points may not be accumulated or displayed. Please contact the 12306 customer service hotline or online customer service for consultation and processing.

Not participating in points activities

12306 Points can be obtained by purchasing tickets, participating in points activities, etc. If you do not participate in any points activities, your points will naturally be 0.

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