Pinduoduo real-name authentication can be unbundled through the following steps: contact customer service, submit an unbundling application, provide verification materials, wait for review, and finally confirm the unbundling. After unbinding, the account will return to the non-real-name state, some functions will be limited, and the real-name cannot be bound again.
How to unbind Pinduoduo real-name authentication
Step 1: Log in to Pinduoduo and contact customer service
- Use your bound mobile phone number or email address to log in to Pinduoduo.
- Click "Personal Center" in the lower right corner, and then select "Contact Customer Service".
Step 2: Submit unbinding application
- In the customer service chat box, enter "Unbind real-name authentication" or "Modify real-name authentication" .
- Provide your name, ID number, mobile phone number and bound bank card information.
Step 3: Provide verification materials
- Customer service will ask you to upload proof of identity, such as photos of the front and back of your ID card or passport photo.
- You may also need to provide auxiliary materials such as bank card or Alipay transaction records.
Step 4: Waiting for review
- Customer service will review your application and the materials provided. Review usually takes 1-3 business days.
- If the review is passed, Pinduoduo will send an unbinding notification to your mobile phone number or email.
Step 5: Confirm the unbinding
- After receiving the unbinding notification, log in to Pinduoduo and check your "Personal Center" Real-name authentication status.
- Just confirm that the real-name authentication has been unbound.
Note:
- After unbinding real-name authentication, your Pinduoduo account will return to the non-real-name authentication status.
- You can still use Pinduoduo to shop, but some functions may be restricted, such as cash withdrawals and the use of Huabei.
- After unbinding the real-name authentication, it cannot be bound again. If you need to use real-name authentication again, you need to authenticate again.
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