Home Common Problem How to untie real-name authentication in Pinduoduo

How to untie real-name authentication in Pinduoduo

May 03, 2024 am 02:45 AM
Alipay

Pinduoduo real-name authentication can be unbundled through the following steps: contact customer service, submit an unbundling application, provide verification materials, wait for review, and finally confirm the unbundling. After unbinding, the account will return to the non-real-name state, some functions will be limited, and the real-name cannot be bound again.

How to untie real-name authentication in Pinduoduo

How to unbind Pinduoduo real-name authentication

Step 1: Log in to Pinduoduo and contact customer service

  • Use your bound mobile phone number or email address to log in to Pinduoduo.
  • Click "Personal Center" in the lower right corner, and then select "Contact Customer Service".

Step 2: Submit unbinding application

  • In the customer service chat box, enter "Unbind real-name authentication" or "Modify real-name authentication" .
  • Provide your name, ID number, mobile phone number and bound bank card information.

Step 3: Provide verification materials

  • Customer service will ask you to upload proof of identity, such as photos of the front and back of your ID card or passport photo.
  • You may also need to provide auxiliary materials such as bank card or Alipay transaction records.

Step 4: Waiting for review

  • Customer service will review your application and the materials provided. Review usually takes 1-3 business days.
  • If the review is passed, Pinduoduo will send an unbinding notification to your mobile phone number or email.

Step 5: Confirm the unbinding

  • After receiving the unbinding notification, log in to Pinduoduo and check your "Personal Center" Real-name authentication status.
  • Just confirm that the real-name authentication has been unbound.

Note:

  • After unbinding real-name authentication, your Pinduoduo account will return to the non-real-name authentication status.
  • You can still use Pinduoduo to shop, but some functions may be restricted, such as cash withdrawals and the use of Huabei.
  • After unbinding the real-name authentication, it cannot be bound again. If you need to use real-name authentication again, you need to authenticate again.

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