How to apply for a refund on Meituan

Meituan refund process: Log in to your account, click "Apply for Refund" on the order details page; select the reason for the refund, fill in the refund amount and description; submit the application and wait for Meituan's review (usually 3-5 working days); after the application is approved, Meituan will refund the money through the original payment method.

How Meituan applies for a refund

It is very simple to apply for a refund on the Meituan platform. The following steps will Guide you through the entire process:

Step 1: Log in to your Meituan account

Go to the Meituan website or open the Meituan APP and log in with your account information.

Step 2: Find the order

Click "My" > "All Orders" to find the order for which you need to apply for a refund.

Step 3: Apply for a refund

On the order details page, click the "Apply for a Refund" button.

Step 4: Select the reason for refund

Select the reason for your refund request from the options provided, such as "product quality problems", "delivery delay", "Business issues" etc.

Step 5: Fill in the refund amount and description

Enter the amount you want to refund and briefly describe the reason for your refund request.

Step 6: Submit application

After carefully checking your application information, click the "Submit Application" button.

Note:

• Once a refund request is submitted, Meituan will review your request.
• The time it takes to process a refund varies, but usually takes 3-5 business days.
• During the review period, you may receive calls or emails from Meituan to collect more information or provide solutions.
• If your refund request is approved, Meituan will refund the money through your original payment method.

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