How to cancel consecutive monthly subscriptions for Ele.me members?

Ele.me members’ continuous monthly subscription can be canceled by following the following steps: Open the App and enter the member center; check the current membership status; click the “Cancel continuous monthly subscription” button; confirm the cancellation; if the cancellation is successful, the remaining membership time limit can still be used .

How to cancel the continuous monthly subscription of Ele.me members

Ele.me members who have continuous monthly subscription can enjoy member-exclusive discounts and Privileges, but if you no longer need this service, you can cancel it by following the steps:

Steps:

1. Open Ele.me App

Enter Ele.me App and click "My" in the lower right corner of the homepage.

2. Enter the Member Center

In the "My" interface, find the "Member Center" and click to enter.

3. Check the current membership status

On the member center page, you can see the current membership level and expiration time. Click "My Members" to view detailed information.

4. Cancel continuous monthly subscription

On the "My Membership" page, find the "Cancel continuous monthly subscription" button and click it.

5. Confirm cancellation

The system will pop up the confirmation window, read it carefully and confirm the cancellation.

6. Cancellation successful

After successful cancellation, the system will prompt. At this time, the continuous monthly membership subscription has been cancelled.

Note:

• Cancellation of consecutive monthly subscriptions must be made within 24 hours before expiration, otherwise the membership fee for the current month will be deducted.
• After cancellation, the remaining membership period can still be used normally, and membership rights will no longer be enjoyed after expiration.
• After canceling the continuous monthly subscription, if you activate it again, the continuous monthly subscription period will be recalculated.

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