How to reset Apple ID password if you forget it

If you forget your Apple mobile ID password, there are two ways to reset it: Lost via email: Go to the recovery page and select "Reset via email"; Lost via security question: Go to the recovery page and select "Answer" Security Question".

How to reset the Apple ID password if you forget it

Step 1: Determine the method of loss

• Lost via Email: If you have forgotten the email address associated with your Apple ID.
• Lost via security question: If you forget the answer you used to answer the security question.

Step 2: Reset Password

Lost via email:

1. Go to Apple Account Recovery page: https://iforgot.apple.com
2. Enter your full name and the email address associated with your Apple ID.
3. Click Continue and select Reset via email.
4. Apple will send an email to your email with instructions for resetting your password.
5. Open the email and click the reset link.
6. Follow the on-screen instructions to create a new password.

Lost via security question:

1. Go to Apple account recovery page: https://iforgot.apple.com
2. Enter your full name and the email address associated with your Apple ID.
3. Click Continue and select Answer Security Questions.
4. Answer the security questions and click Continue.
5. You will be asked to create a new password.
6. Enter your new password and click "Reset Password".

Step 3: If you cannot access the email or answer the security question

If you cannot access the email associated with your Apple ID or cannot answer the security question For security issues, you need to contact Apple Support.

Contact Apple Support:

• Visit the Apple Support website: https://support.apple.com/zh-cn
• Select "Apple ID" > "Manage your Apple ID" > "Password & Security".
• Click Request Support for Apple ID and follow the on-screen instructions.

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