Will 'Taobao' free red envelope refunds be returned?

Taobao free red envelope refund problem When shopping on Taobao, many users will use free red envelopes to save money. However, in some cases we need to issue a refund for items purchased. So, will the free red envelope be returned together with the refund? This issue has been confusing many users. PHP editor Strawberry introduced in detail the specific rules for refunding free red envelopes and provided corresponding solutions. If you are about to use the free red envelope for shopping, or have already used the free red envelope and encountered refund problems, then please continue reading this article to learn how to handle the refund of the free red envelope.

Will Taobao's free red envelope refund be returned?

Depending on the situation

When receiving a red envelope, the red envelope is in a pending activation state. Before redeeming the product, the red envelope to be activated is not activated and cannot be used temporarily. The red envelope in the pending activation state can only be used after the purchased product is confirmed to have been received.

After using the free red envelope, there is a problem with the product and it needs to be returned. The return of the red envelope needs to be judged according to the actual situation:

1. Refund Rules 1

1. If a refund occurs after using the red envelope, the red envelope will be returned in proportion.

2. If the red envelope is not overdue, the period of use of the returned red envelope is the original period of use. If a refund occurs within 7 days of the overdue period, the period of use of the red envelope will be extended by 7 days after the refund is successful (only once). If a refund occurs after 7 days overdue, the red envelope will be immediately invalid.

2. Refund Rules 2

1. Full refund: If the user initiates a full refund, the red envelope will be invalid.

2. Partial refund: If the user initiates a partial refund for the order, the red envelope corresponding to the corresponding amount will become invalid and the transaction status of the rest of the order is confirmed receipt, then the red envelope corresponding to the partial amount of the order confirmed receipt will be activated.

3. After-sales refund - unused: If the red envelope is activated but unused and the user initiates an after-sales refund for the confirmed order, the red envelope will still be invalid according to items 3 and 4 of this article.

4. After-sales refund - used: If the red envelope has been used and the user initiates an after-sales refund for the last order (the order to obtain the free red envelope), a medium proportion of the payment for the previous order will be recovered to the fund pool.

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