Connected but unable to access the internet

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Connected but unable to access the Internet Solution: 1. Check whether the network connection is normal and try to restart our router or modem to ensure they are working properly; 2. Check whether the device is correctly connected to the network and whether the correct IP address is configured and DNS server; 3. Use other devices to connect to the same network. If you can access it normally, you can try to update the device's operating system or reset the device's network settings to solve the problem; 4. If none of the above methods solve the problem, you can contact Internet Service Provider for help.