ios - 有一个用户无论如何都无法访问七牛的资源，直接通过 URL 在 Safari 上打开都不行，这是什么问题？

Question

rt

测试的资源是其他用户都能打开的。
错误提示是：Safari 打不开该网页，因为无法连接到服务器。
但是同时，该用户可以使用我们的即时通讯体系，也能在诸如 qq 微信之类的软件内正常使用。

Answer 1

Can’t it be opened using other browsers? Then the customer needs to conduct tests. You can conduct these tests and then submit a work order to Qiniu
Are you a PC client or a mobile client?
1, first determine where the customer is and what network they are using, such as telecommunications, mobile, etc.
2, http://ping.huatuo.qq.com Send this link to the customer, let The customer opens this link. This link is a test link. After opening it, you can see the user's own IP, dns and other information. Let the user take a screenshot of this
3,
a, if you are on the PC side To access, ask the customer to search cmd in windows. When opening the terminal, ask the customer to enter the following line of information, then press Enter and send a screenshot of the result.
For example: the link is http://7xawow.com2. z0.glb.qiniucdn.com/key
ping 7xawow.com2.z0.glb.qiniucdn.com
b, if it is a mobile phone, let the customer open this webpage, download the tools inside, and let the user input 7xawow.com2.z0.glb.qiniucdn.com, then detect
https://support.qiniu.com/hc/kb/article/112993/